Privacy Policy Overview

Effective Date: September 29, 2026

Storm Restoration Pros LLC (“Storm Restoration Pros,” “SRP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request services, or communicate with our company.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, property address, and information regarding your property or requested services.

We may also collect information necessary to provide restoration and construction services, including appointment information, project details, estimates, photographs, property information, and other information you choose to provide.

Our website may also collect limited technical information, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your information to:

• Respond to inquiries and requests for service;

• Schedule appointments and inspections;

• Prepare estimates and proposals;

• Communicate regarding your project or requested services;

• Provide project and scheduling updates;

• Provide customer service;

• Maintain business and project records;

• Improve our website and services; and

• Comply with applicable legal requirements.

SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive SMS/text messages from Storm Restoration Pros LLC, we may use your mobile number to send conversational and customer care communications related to your inquiry or services, including appointment reminders, inspection scheduling, estimates, project updates, scheduling information, and service notifications.

Messaging frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

SMS opt-in information and consent are not shared with any third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, share, or disclose your mobile phone number, SMS opt-in information, or SMS consent to third parties or affiliates for their marketing or promotional purposes.

Your consent to receive SMS communications is voluntary and is not a condition of purchasing goods or services.

Information Sharing

Storm Restoration Pros LLC does not sell or rent your personal information.

We may disclose non-SMS-related personal information to service providers, contractors, subcontractors, suppliers, professional advisers, insurance-related parties when authorized or necessary for requested services, and other parties reasonably necessary to provide the services you request or operate our business.

We may also disclose information when required by law, legal process, or governmental request.

The sharing described above does not include SMS opt-in information or SMS consent. SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business and project records, comply with legal obligations, and protect our legitimate business interests.

Your Communication Choices

You may contact us regarding your personal information or communication preferences.

You may opt out of SMS communications at any time by replying STOP. For SMS assistance, reply HELP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Storm Restoration Pros LLC
Website: www.stormrestorationpros.com
Email: hello@srprosllc.com
Phone: 866-777-8191

Last Updated: September 29, 2026